Consulting is a people business. Forget strategic models and project methodologies, sure they help... People make profit, and may encourage others to make more profit. Machines just help to make life less tedious. Get the mix right and you'll end-up with an unstoppable success.
Service
Build customer relationships and exceed expectations consistently
Retain high value customers
Establish a good reputation and keep one step ahead of the competition
Develop a team of skilled, effective and motivated individuals